Salesforce Data Security Basics.
How can I be sure my data is secure in Salesforce?
When you log in, the URLs used to access your data are all preceded with https:// instead of http://, which indicates that a secure connection has been established.
Furthermore, whenever your password is changed or reset, or when you log in from a computer you have not used to access Salesforce before, you may have to activate your computer to successfully log in to Salesforce. Activating your computer allows Salesforce to verify your identity and prevent unauthorised access.
How can I be sure my data won’t be lost?
Salesforce backs up your data with a variety of methods to ensure that your organisation does not experience any data loss. Every transactio
n is stored to RAID disks in real-time with archive mode enabled, allowing the database to recover all transactions prior to any system failure. Every night all data is backed up to a separate backup server and high speed automatic tape library. The backup tapes are cloned as an additional precautionary measure, and the cloned tapes are transported to an off-site, fireproof vault twice a month. In addition, the facility that stores the Salesforce servers is architecturally designed to withstand catastrophic events and earthquakes up to 8.0 on the Richter scale.
How can I be assured my data will be kept private?
Salesforce are committed to keeping your data private and secure. For a greater understanding of the legal obligations Salesforce adheres to regarding data privacy, refer to the Privacy Statement, as well as the Terms of Use agreement.
Can I automatically back up my data in Salesforce?
Yes, weekly export service provides you with .csv files of all objects and attachments within Salesforce. You can set up this service to automatically perform a data export each week.
Does Salesforce use my data for internal purposes?
No. As outlined in the Privacy Statement, Salesforce does not review, share, distribute, print, or reference your data except as provided in the Salesforce Terms of Use, or as may be required by law.
What happens when the system goes down?
Salesforce builds redundancy into all systems to minimise system failures that could be perceived as customer outages. All components are proactively monitored and managed so faults are detected before system outages. While there may occasionally be system outages due to issues beyond our control, we employ numerous escalation procedures to notify the proper personnel in the event of a system outage, and remedy issues as quickly as possible.
A Certified Salesforce Administrator, Salesforce Einstein Analytics and Discovery Consultant, ISTQB® Certified Tester Advanced Level, Jitterbit Foundations and Jitterbit Core Certified QA Test Automation Manager who is also an experienced creative all-rounder with enthusiasm and the proven ability to understand client needs and deliver satisfying solutions. A thirst for new technology and modern Quality Assurance and Testing techniques keeps me aspiring to learn at every opportunity. My current role is at Publicis Sapient who are an official Salesforce Platinum Partner. Publicis Sapient provide Salesforce expertise and strategic thinking that enables organisations to transform their business to Cloud-based technology.