Salesforce

Requirement Traceability Matrix

A Requirement Traceability Matrix (RTM) is an extremely useful document that you should make sure that is part of your standard QA process. This document essentially maps User Requirements to Test Cases to ensure that no functionality/requirement is missed from the testing coverage. Depending on you Test Plan, the Requirement Traceability Matrix may be a…

Salesforce QA Testing

Salesforce QA or Salesforce Testing is still a niche in the Salesforce eco-system with many companies and partners opting to have their Salesforce Developers testing their own work. However, this will always lead to biased testing and therefore there is now a growing trend to implement a Salesforce QA function to ensure that quality control…

Salesforce Certified Marketing Cloud Email Specialist Study Guide

Salesforce Marketing Cloud Email Specialist Overview The Salesforce Marketing Cloud Email Specialist credential is designed for those who can demonstrate knowledge, skills, and experience in email marketing best practices. Includes message design, subscriber and data management, inbox delivery, and external integrations with the Marketing Cloud email application. About the Certified Marketing Cloud Social Specialist Exam…